Perspectives

Listen to the Customer Voice to Accelerate Performance

By Jessica Saperstein

09/16/2024

Directorship Magazine

Customer focus has been a cornerstone of my experience as a corporate executive focused on strategy and growth. I have seen firsthand how a sustained focus on customers can accelerate performance. It was my experience representing the customer perspective that contributed to my first corporate board appointment last year...

Jessica Saperstein
Jessica Saperstein, NACD.DC
, is a corporate board member and strategic advisor focused on customer-driven growth. She has served as a chief customer experience officer, marketing executive, and global strategist across leading organizations in industries including financial services, health care, business-to-business, and consumer services.

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