Feature

The Tenets of Oscar Munoz

By Susan Paley

07/08/2024

Directorship Magazine Podcast Leadership

Listen and learn before you speak or lead. That’s Oscar Munoz’s motto. Munoz, the former chair and CEO of United Airlines and the author of Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies, sat down with Susan Paley, NACD vice president of the chapter network, for a recent episode of BoardVision, the official podcast of NACD. Their conversation covered Munoz’s early influences, how he adjusted his leadership style as he moved through the C-suite and into the boardroom, and the importance of empathy and authenticity...

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